A combination of our Certified Research Center and ATM serves as a Virtual BDC by calling your showroom visitors who leave without purchasing; your service customers who are inactive, have declined service or are out of warranty; and your equity customers who may be in-market before they purchase elsewhere. XRM Revenue Finder will re-engage them, set appointments, and bring thousands of dollars in lost revenue back to your store.
CMC Live Calls
Our call center will follow up on missed opportunity sales prospects, lost service opportunities, equity positions, and other dealership customers setting live appointments directly into XRM allowing you to bring back lost revenue. HOT alert notifications coupled with appointments and interviews give you real time information allowing you to maximize every missed opportunity.
With Automated Targeted Marketing, we will generate and send up to 8 communications and 3 email blasts to any segment of your database based on criteria of your choosing to drive traffic to your dealership. With complete customer history at your fingertips, you can quickly and effectively communicate with all your prospects and customers with a highly targeted and relevant message to boost such things as sales to service and service to sales conversions