The industry’s most customizable and user-friendly CRM solution, XRM:

  • Simplifies dealership management by consolidating all departments into a single solution.
  • Drives customer engagement across the entire ownership cycle.
  • Features a newly enhanced Marketing Module with an expanded gallery of mobile-responsive templates.
  • Ensures more effective communications with advanced tracking and in-depth reporting.

With our comprehensive call center solutions, all facets of your dealership work together to drive new business, loyalty and higher overall customer satisfaction.

  • Streamline operations by managing and personalizing all of your inbound and outbound calls.
  • Keep your service lanes consistently full by increasing appointments by up to 20%.
  • Convert opportunities into profits with dedicated follow-up

Automatically pinpoint, target and engage your best prospects—even those who might not be considering a new vehicle—with our powerful equity mining tool.

  • Maximize service lane sales opportunities with real-time information and compelling, customer-specific lane sheets.
  • Build the most accurate, up-to-date quotes based on mileage, resale values, actual inventory and more.
  • Leverage automated direct mail and email marketing to reach customers with the most relevant communications.

Car Research Current News

4 Ways Auto Dealership Software Can Help Your Business Appeal to a Wider Audience

Posted on March 21, 2016 by Car Research

If you want your dealership to be successful in today’s busy, highly-competitive, Internet-connected world, you cannot rely on just on your current clientel and marketing practices. You have to branch out, explore new opportunities and expand your dealership’s reach to a much wider audience. This requires a large investment of time and money, extraordinary effort, […]

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  • Automotive CRM
  • Car Dealership Software

Designed by car guys For Car Guys

The CAR-Research XRM allows you to access, update and maintain all the critical customer information required for complete lifecycle management - all from a single solution.