The industry’s most customizable and user-friendly CRM solution, XRM:

  • Simplifies dealership management by consolidating all departments into a single solution.
  • Drives customer engagement across the entire ownership cycle.
  • Features a newly enhanced Marketing Module with an expanded gallery of mobile-responsive templates.
  • Ensures more effective communications with advanced tracking and in-depth reporting.

With our comprehensive call center solutions, all facets of your dealership work together to drive new business, loyalty and higher overall customer satisfaction.

  • Streamline operations by managing and personalizing all of your inbound and outbound calls.
  • Keep your service lanes consistently full by increasing appointments by up to 20%.
  • Convert opportunities into profits with dedicated follow-up

Automatically pinpoint, target and engage your best prospects—even those who might not be considering a new vehicle—with our powerful equity mining tool.

  • Maximize service lane sales opportunities with real-time information and compelling, customer-specific lane sheets.
  • Build the most accurate, up-to-date quotes based on mileage, resale values, actual inventory and more.
  • Leverage automated direct mail and email marketing to reach customers with the most relevant communications.

Car Research Current News

9 Tools to Consider for a More Complete Auto Dealership Software Solution

Posted on September 29, 2016 by Car Research

Like many other industries, the automotive sales industry has embraced software and technology as a way to improve customer relationships, eliminate inefficiencies, automate redundant tasks and increase overall sales and profits. To remain competitive, even the smallest dealerships often rely on Automotive CRM systems, and for larger dealerships and networks, the software is a critical […]

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  • Automotive CRM
  • Car Dealership Software

Designed by car guys For Car Guys

The CAR-Research XRM allows you to access, update and maintain all the critical customer information required for complete lifecycle management - all from a single solution.