Our CRM also includes robust features like our Internet Lead Manager (ILM), Showroom Control Manager, Business Development Center (BDC), Database Solution, and Reporting modules to help you enhance the customer experience while increasing revenue-generating opportunities and improving staff accountability and production.
Fully customizable dealer dashboards deliver powerful CRM information to you in a glance. Configure individual dashboards to show different departmental views giving your management team and sales staff the ability to quickly and easily access the information that is critical to get the job done. CAR-Research XRM dashboards contain the most comprehensive dealer views in the industry. Customized GM, Sales Manager, Internet, BDC, Sales Personnel, and Service View screens put the power of information in one easy to view screen and through 1-click drill downs cuts back on wasted time searching through the system to find the information you need to manage your day.
Does your current CRM allow you to save 45 minutes on every car deal? Increase deal gross and speed up your customers buying experience with XRM’s integrated desking utility. Developed by car guys for car guys, XRM’s desking application allows you to easily work multiple car deals at one time and multiple deal scenarios without having to jump between multiple screens. Retail, Lease, Balloon, or Flex-Buy deal structures are displayed in one easy to use interface allowing your managers to work the right deal for your customers instantly!
Integrated with your dealership DMS, Route 1, and DealerTrack allows you to improve your customers experience at your dealership by cutting deal times in half! Print worksheets, 4-squares, buyers orders, we-owes, and any number of forms directly from the ‘Quick Print’ application giving your numbers presentation that professional look that will instill confidence in your customers they are making the right decision and getting the best deal!
The Showroom Control Manager feature provides a consolidated real-time view of your entire dealership, including showroom, phone, and Internet traffic. Using the Showroom Control Manager, you can manage every part of the sales process from scanning a driver’s license to capture customer information to working a deal.